How to Perfectly Implement Operational Excellence: The Driving Core - The Snowball Model

In order to promote the application of Lean Six Sigma concepts in Chinese local enterprises, the Lean Six Sigma Initiative (LSSI), in conjunction with Lean Enterprise China (LEC), is organizing a series of online public lectures through online lectures by a wide range of Lean Six Sigma experts and scholars for the vast majority of lean practitioners in the manufacturing, service and education industries, to systematically explain the principles of Lean tools and methods of implementation.

Mr. Xiaojiang Fu is one of the early professional consultants engaged in operational excellence system consulting and implementation in China, with nearly thirty years of practical experience in manufacturing and management. Including:

Certified Six Sigma Black Belt, Organizational Excellence Manager, International Project Management IPMP-C certification;

Worked in production and operation management for international manufacturing giants such as Samsung Electronics and Philips;

Provided long-term operational excellence system diagnosis, planning and implementation services for multinational Fortune 500 companies;

Coached more than a hundred improvement experts and projects, and some of the customer factories have been awarded the “Group's best factories in the world”.

In this seminar, Mr. Fu Xiaojiang focuses on the theme of “How to Perfectly Implement Operational Excellence”, and through the methodology of “Snowball Model”, he explains the core mechanism and system structure of operational excellence promotion. Combining global cases and the implementation experience of Chinese local enterprises, he emphasized the important value of systematization of operation for sustainable performance improvement.

1. What is Operational Excellence

Operational Excellence (OE) is not just a collection of improvement projects, but a systematic operational system built around customer value creation, efficient synergy of the whole process and sustainable growth of the organization;

It covers five major performance dimensions, such as quality, delivery, cost, innovation, flexibility, etc., and requires enterprises to establish synergistic mechanisms and measurement indicators at multiple process levels.

2. The implementation of operational excellence in several states

Tool-driven: relying on certain Lean or Six Sigma tools, the improvement effect is fragmented and difficult to promote systematically;

Department-driven: Improvement is mainly concentrated in localized functional departments such as quality and production, lacking end-to-end integration;

System operation type (target state): full participation, from strategy deployment to daily implementation of an integrated organizational operation system.

3. The core of the drive - “snowball model”

The “snowball model” is a core structural model that promotes the gradual internalization of operational excellence into organizational inertia;

Taking the business objectives as the core, starting from the key indicator system (KPI), the improvement plan, process control, training mechanism, and incentive policy will be launched layer by layer;

Each round of promotion accumulates energy, precipitates methods, and cultivates talents, which in turn leads to the next round of higher-level and larger-scale system improvement;

The model emphasizes the coupling of four major components: strategic direction, process mechanism, organizational capability and cultural identity.